After a crime or a suicide: restoring a place that has been marked

After a tragedy, a home must be restored before the family, the owner or new occupants can return. This cleaning cannot be improvised: there are biological risks, and there are people who have been affected.

When can we step in?

Only once the authorities have released the premises. While the investigation is ongoing, nothing must be moved. The owner, the family or sometimes the insurer then contacts us.

Why not do it yourself

Blood and body fluids can transmit infectious agents. They seep into joints, under floor coverings and into textiles. Surface cleaning often leaves invisible traces and odours that come back. There is also the emotional impact: no one should have to clean alone the place where a loved one died.

Our method

• protective equipment and a cordoned-off area;
• removal of contaminated items and disposal under the rules that apply to hazardous waste;
• cleaning, then disinfection of the surfaces and surrounding areas;
• odour treatment;
• a check with the client before handing back the keys.

Discretion

We work without conspicuous markings and without comment to the neighbours. Information about the intervention stays between you and us.